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Featured News and Articles



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Assessments

  • A Winning Personality: Why Ambiverts Make Great Entrepreneurs [PDF]
  • The Algorithmic CEO [PDF]
  • Behavioral assessment vs. competency assessment: What's the difference? [Link]
  • Personality Matters in Customer Service [PDF]
  • 360° Degree Feedback Debriefing Guide [PDF]
  • 3 Critical Mistakes When Using Assessments [HTML] [PDF]
  • Personality Changes Throughout Life [HTML] [PDF]
  • What is Multi-Rater (360°) Feedback? [HTML] [PDF]

Communication Skills

  • Adaptability [HTML] [PDF]
  • Building Teams That Work [PDF]
  • Delivering Service with Style [HTML] [PDF]
  • Demystifying Compatibility [PDF]
  • Leadership Styles [HTML] [PDF]
  • The People Puzzle [HTML] [PDF]
  • What's Your Behavioral Style [HTML] [PDF]

DISC

  • DISC Assessment History [PDF]
  • Demystifying DISC Compatibility for Networking [Link]
  • Needs-Motivated Behavior Interview - Dr. Michael O'Connor interviewed by Rich Meese [PDF]
  • DISC and The Platinum Rule [PDF]
  • Johari Window Article [PDF]
  • Demystifying DISC Compatibility [PDF]
  • Building DISC Teams That Work [PDF]
  • DISC on Wikipedia [HTML]
  • DISC Index Versus MBTI [PDF]
  • Disc Versus Motivators [PDF]

Emotional Intelligence

  • Positive & Negative Emotions & Words [PDF]
  • Not an Introvert, Not an Extrovert, You May Be an Ambivert [PDF]
  • How Important Is Emotional Intelligence to Success in Business? [Link]
  • Emotional Intelligence Now Key to Best Workforce [PDF]
  • High Emotional Intelligence - What EQ Brings to the Workplace [PDF]

Four Style Models

  • 3 Critical Mistakes Trainers Commonly Make [HTML] [PDF]
  • The Platinum Rule [HTML] [PDF]
  • Matching Your Selling Style to the Customer's Buying Style [HTML] [PDF]
  • The Platinum Rule for Team Building [HTML] [PDF]

Goal Setting

  • Most People Aim At Nothing In Life...And Hit It With Amazing Accuracy [HTML] [PDF]

Hiring, Recruiting & Selection

  • Why It’s So Hard to Fill Sales Jobs [Link]
  • Are Workplace Personality Tests Fair? [PDF]
  • Why You Hate Work - NYTimes [PDF]
  • Motivating Employees [HTML] [PDF]
  • 3 Games Managers Play That Result in Hiring Losers [HTML] [PDF]
  • 3 Pre-Employment Tests that Help You Hire The Best [HTML] [PDF]
  • 3 Ways to Catch Sales Applicants Who Lie to You [HTML] [PDF]
  • 7 Horrible Hiring Mistakes [HTML] [PDF]
  • 7 Steps That Help Managers Hire the Best [HTML] [PDF]
  • Personality Tests as Hiring Tools [HTML] [PDF]

Leadership

  • This May Not Surprise You: Only 10% Of Managers Have What It Takes To Be Managers [Link]
  • Bosses Seek Critical Thinking, But What Is That [PDF]
  • Values Based Leadership Essentials for the 21st Century [HTML] [PDF]
  • Six Steps to Productive Delegating [HTML] [PDF]
  • Ethics and Trust - The Foundation of Leadership [HTML] [PDF]
  • Earning Your Stripes [HTML] [PDF]
  • Leadership Quiz For Our New Millennium [HTML] [PDF]

Learning Styles

  • There May Better Evidence to Support the Existence of Bigfoot. [PDF]

Listening

  • The 10 Commandments of Powerful Listening [HTML] [PDF]
  • How Do You Rate as a Listener? [HTML] [PDF]
  • Irritating Listening Habits [HTML] [PDF]
  • Listening Attentively [HTML] [PDF]
  • QUIZ--How Do Your Listening Skills Rate? [HTML] [PDF]

Marketing

  • Growing When Your Industry Doesn't [PDF]
  • Life Cycle Marketing [PDF]

Sales Effectiveness

  • Success In Sales - UTSanDiego [PDF]
  • Collaborative Selling [HTML] [PDF]
  • Dealing with Acceptance and Rejection [HTML] [PDF]
  • Confirming the Sale [HTML] [PDF]
  • After-Sale Follow Through [HTML] [PDF]
  • Eight Qualities of a Professional Salesperson [HTML] [PDF]
  • High Trust Selling [HTML] [PDF]
  • How to Fill Your Prospecting Pipeline [HTML] [PDF]
  • Preparing for the Sales Call [HTML] [PDF]
  • How to Ask the Right Questions [HTML] [PDF]
  • Selling Against the Competition [HTML] [PDF]
  • Prospecting [HTML] [PDF]
  • Prospecting - Promotional Strategies [HTML] [PDF]
  • Telephone Tips [HTML] [PDF]
  • What's Your Competitive Advantage? [HTML] [PDF]
  • Win-Win Negotiating Strategies [HTML] [PDF]

Social Networking

  • 7 Essential Strategies to Generate Leads on LinkedIn [PDF]

Team Management

  • Using Behavioral Differences to Build Teams That Work [HTML] [PDF]
  • Managers Err if They Limit Their Hiring To People Like Them [HTML] [PDF]
  • How to reject a job applicant [HTML] [PDF]

Time Management